Parker Avery’s compilation of our organizational change management expert resources offers all of our published OCM content plus external resources that will help you understand, successfully implement, or enhance this capability.

If you have any questions or would like to explore how The Parker Avery Group can help your company enhance your change management capabilities, please do not hesitate to contact us.

Parker Avery Perspectives
Client Case Studies
Webinars and Videos
Talk Retail to Me Podcast
Other OCM Resources

Parker Avery Perspectives

The Parker Avery Group’s consulting team regularly authors and publishes organizational change management expert insights across a number of different areas. These insights give pragmatic advice based on decades of consulting with many of the globe’s leading retail and consumer brands.

The Expert Guide to Organizational Change Management in Retail

The Expert Guide to Organizational Change Management

Our expert guide outlines organizational change management implications for retailers, along with key activities, required resources, and mistakes to avoid

The Expert Guide to Transformational Leadership in Retail

The Expert Guide to Transformational Leadership in Retail

Parker Avery experts discuss the definition, importance, roles, best practices, and challenges associated with transformational leadership in retail

Executive Change Leadership

Enhancing System Implementation Value with Executive Change Management

Key considerations for enhancing the value of retail system implementations through deeper engagement from the executive level

Delivering Success: A Best-of-Breed Approach to Change Management

A Best-of-Breed Approach to Change Management

Our successful OCM approach blends best-of-breed change strategies with deep retail and CPG industry expertise

True Business Transformation Needs Change Management

True Business Transformation Needs Change Management

How change management is the key component to successful, true, long-term business transformation

Organizational Culture: Leaning on Strength

Companies must lean on strong organizational culture as not only fundamental to business success but as vital to successful transformation

Advancing Proficiency Through Sustainable Learning

Advancing Proficiency Through Sustainable Learning

Parker Avery’s approach to creating an environment that supports the ultimate goal of meaningful and sustainable learning

Leadership Communication

The Importance of Leadership Communication

For any strategic initiative, it is critical to secure strong and highly visible executive sponsorship

The New Pace of Change Leadership

The New Pace of Change Leadership

How companies must embrace a change leadership mindset to navigate disruptions and capitalize on new technologies

Overcoming Resistance to Change

Overcoming Resistance to Change

Highlights how company executives and leaders can understand and address their teams’ and their own resistance to change

Managing Change on a Global Scale

An inside perspective from Parker Avery’s change management team during a global retail system implementation

Scrap Your Employee Training Plan

Scrap Your Employee Training Plan

Why the word ‘training’ should no longer be on the calendars of companies who wish to augment their employees’ skills and advance their organizational prowess

Change Before You Have To

Change Before You Have To

CEO Robert Kaufman breaks down key elements for how companies can begin strengthening their change-ready mindset

Ask the Experts| Change Management

OCM experts Kathi Toll and Carrie Habel discuss key change management tactics and best practices

Five Proven Mindsets That Drive Implementation Success

Five Proven Mindsets That Drive Implementation Success

Five proven mindsets, rooted in change management tenets, that are consistently demonstrated in successful implementations.

Mobilizing and Sustaining a Resilient Organization

Mobilizing and Sustaining a Resilient Organization

Organizational elements that should be considered by companies facing disruptive challenges, even beyond a global pandemic

You Don't Have to See the Whole Staircase

You Don’t Have to See the Whole Staircase

Retailers and consumer brands must break down yesterday’s barriers, leverage new skills, and enable their teams to make more informed, quicker, and smarter decisions

Software is Not Your Solution

Software is Not Your Solution

Despite what most technology vendors proclaim, neither software nor a system alone will solve your business challenges

Client Case Studies

Hundreds of Parker Avery’s published case studies provide an overview of the many challenges our clients have asked us to address. Each case study outlines our tailored approach used to solve the client’s challenge and a snapshot of the results. This page highlights case studies for client projects where we employed our vast organizational change management expertise.

Empowering Brand Excellence with a New Merchandising Academy

Parker Avery partnered with an internal, global, cross-functional client team to develop a modern, interactive new merchandising academy

Global Organizational Change Management (OCM)

Development and execution of a global OCM program to support the adoption of a new ERP and finance solution

Creating a customized organizational change management toolkit and onboarding program to stand up a retailer’s internal OCM capability

MFP Training Development

Development of comprehensive training plans, curriculum, and materials to support implementation of new merchandise financial planning processes and system

Comprehensive Organizational Alignment Diagnostic

Conducting an organizational alignment diagnostic to enable articulation, comprehension, and realization of strategic goals

Assessing an organization’s readiness for change to ensure delivery of desired benefits of an order management system implementation

Strategic retail OCM roadmap and targeted communications for delivering sustainable capabilities

Developing an OCM roadmap, toolkit, and internal team to support the transformation of a global wine and spirits industry leader

Training Design, Development, and Delivery

Development and delivery of comprehensive training plans, curriculum, and materials to support the client’s newly designed merchandising organization and processes

Organizational Change Strategy

Customizing an OCM strategy to implement and embed a transformational customer experience program

Development of comprehensive training plans, curriculum, and materials to support a redesign of the client’s merchandising organization

Development of a comprehensive change management program to ensure successful end-user adoption of a PLM solution implementation

Designing and delivering a comprehensive merchandising training program to enhance merchandising team capabilities and support strategic initiatives

Webinars and Videos

Our webinars and videos provide retailers and consumer brands with pragmatic advice to ensure near-term viability and long-term success. Our videos also highlight our firm’s service areas and consulting approach, Parker Avery’s unique culture, and how we give back to the world.

Transformation Happy Hour: More on Transformational Leadership

In this happy hour-style webinar (video replay), Kathi Toll, Marty Anderson, and Carrie Habel answer questions about transformational leadership for retail

Transformational Leadership

OCM and retail experts Kathi Toll and Carrie Habel discuss transformational leadership and why this competency is critically important

Four Tactics Women Leaders Need in Their Change Management Tool Kit

Women in Retail Leadership Circle member Amanda Astrologo provides four tactics for women leading transformational change

Mobilizing and Sustaining a Resilient Organization

Parker Avery change management experts provide insights on how leadership can drive sustainable resiliency in their organization

Change Management Leadership

Parker Avery change management expert Kathi Toll highlights how change leadership helps organizations transform

Podcasts

In the Talk Retail to Me podcast, join retail and consumer goods industry experts for these casual “coffee shop” discussions where The Parker Avery Group team shares their perspectives and realistic advice from past industry experiences and the firm’s hundreds of consulting projects. Get to know the team’s unique culture and why we form long-term relationships with so many of our clients.

Transformation Happy Hour: More on Transformational Leadership

In this happy hour-style webinar (audio replay), Kathi Toll, Marty Anderson, and Carrie Habel answer questions about transformational leadership for retail

Transformational Leadership

OCM experts Kathi Toll and Carrie Habel discuss transformational leadership and why this is critically important

Meet Change Management Expert Carrie Habel

The Parker Avery Group welcomes change management expert Carrie Habel

Thriving Through Constant Change

Parker Avery change management experts discuss change and the need for more agile and adaptable organizations

Organizational Change Management and DEI Coverage

Equity at Work joins Parker Avery OCM experts to discuss how organizational change management can support DEI efforts

Why Traditional Change Management Methods Fail

Parker Avery OCM leaders discuss the firm’s best-of-breed approach to change management

Training Strategies and Tactics for a Virtual World

Parker Avery OCM experts discuss training strategies and tactics for businesses who operate hybrid environments

Mobilizing & Sustaining a Resilient Organization

Parker Avery change management experts discuss how to prepare and gather skills, tools, and frameworks to prepare your team to build resiliency

Other OCM Resources

External blogs, posts, podcasts, videos, and more that provide additional organizational change management expert insights and advice.

18 Expert Insights for Learning and Development

The Lorman Blog, April 2021

4 Actions Transformational Leaders Take

Harvard Business Review, May 2021

Cashier Training 101: Tips and Strategies for Retailers

Shopify, July 2020

Navigating the Issues of Employment and Change Management During COVID-19

Podcast, July 2020

Leadership Explained in 5 minutes

TED Talk | Simon Sinek, January 2019

How to turn a group of strangers into a team

TED Talk | Amy Edmondson, June 2018

All Management Is Change Management

Harvard Business Review, October 2017

Power Vs. Influence: Knowing The Difference Could Make Or Break Your Company

Forbes, November 2017

The four building blocks of change

McKinsey Quarterly, 2016

5 ways to lead in an era of constant change

TED Talk | Jim Hemerling, November 2016

Change Management versus Change Leadership: What’s the Difference?

Kotter, January 2015

Change The Way You Persuade

Harvard Business Review, May 2002

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