Our deep experience across a variety of retail segments and consumer brands enables our team to thoroughly understand and assess clients’ existing environments. We take a deep dive into current processes and supporting systems, as well as how the organization is structured to ascertain opportunities for improvement. We map our findings against industry leading practices to clearly identify gaps in roles, processes, and technology required to support desired objectives. Our experts also keep abreast of industry innovations and developments that can drive your strategic objectives and future state needs.

We then work with client leadership to create a compelling future state vision and strategy. Our team challenges the status quo, when appropriate, to ensure the strategy drives meaningful business results. Our approach culminates with the development of an actionable and achievable roadmap to begin realization of the vision. The roadmap is structured based on the level of activities, resource availability, other competing initiatives, as well as the organization’s capacity to absorb change. Further, development of the roadmap may include investment requirements, expected business value, and some level of cost-benefit analysis.

We help our clients assess, design, and improve their business processes across all functional areas, either within a system implementation project or simply as a stand-alone efficiency or cost-reduction initiative. We leverage our experience with leading industry solutions to enable our clients to optimize existing and new investments by taking full advantage of system functionality.

However, we are mindful that not all process improvement initiatives are system-driven, and lasting results can be achieved through strategic changes to existing business processes.

Further, our team has solid knowledge of retail and consumer brands industry leading practices, and we understand how to best assimilate these into clients’ operations.

Above all, we focus on opportunities to improve, simplify, and standardize your future state business processes to deliver meaningful business results.

The addition of change management to any initiative improves success and allows an organization to more rapidly adopt new processes, roles, and alignment. Our change management professionals provide expertise in defining your change leadership program, stakeholder analysis, communication plan, and training strategy.

We analyze your organizational interdependencies as well as the structural effectiveness in supporting current business demands and future strategic initiatives. We focus organizational design efforts on building strong cross-functional partnerships that best support complex business operations, optimize the ability to achieve strategic objectives, and attract high performing employees.