Retail Consulting Services

Retail Consulting Services Focusing on the Foundation

With decades of retail consulting and industry experience across all segments, our team deeply understands the challenges retailers face. Heightened by the COVID-19 pandemic, retailers have realized the need for agility and resilience to quickly adapt to new shopping behaviors and react to supply chain disruptions.

While it’s compelling to consider the latest technologies, we strongly believe a retailer’s foundational elements need to be strategically and solidly in place to achieve nimbleness and resiliency. These capabilities enable leading retailers to not only withstand disruption and constant change but also achieve the benefits of technology innovation.

Our approach to retail consulting combines our experts’ deep retail industry knowledge with fact-based analysis, leading practices, and innovation. This produces meaningful results by leveraging our clients’ backgrounds with Parker Avery’s retail consulting expertise, insights, and new ideas.

Retail Capabilities Assessment and Roadmap Development

Our long-term retail client relationships often begin with a capabilities assessment that entails a thorough examination of a retailer’s existing environment. We take a deep dive into key challenge areas to identify gaps between the current business model and the company’s desired capabilities. Our retail experts look at the client’s entire operating landscape, covering current business activities; roles, responsibilities, and organizational structure; as well as supporting technology.

With gaps identified and validated with key stakeholders, we then prioritize specific initiatives across technology, people, and processes. These prioritized initiatives result in an actionable, specific capabilities roadmap that enables the company to migrate towards its future state at a pace that balances existing and new projects with the organization’s ability to absorb the changes.


Retail System Selection

Often the future state capabilities roadmap will entail seeking new technology to replace antiquated, legacy systems. System selection projects are also done to replace the myriads of complex spreadsheets we often encounter even in some of our larger, global clients. The Parker Avery Group has done hundreds of retail system selection projects across virtually every area of retail. Our thorough and objective approach is focused on selecting the system that will deliver functionality that meets each individual client’s business requirements and ultimately support desired capabilities.


Retail System Implementation

Our extensive experience implementing leading retail systems enables us to quickly understand alignment to client requirements and proactively address gaps. We employ proven project and program management tools and tactics and work with implementation partners to drive deployments that are on time, within budget, and align with the project objectives. Further, we partner with the business to ensure the future functional processes are designed to take full advantage of the new technology, while also infusing tailored change management strategies to strengthen organizational understanding and acceptance of new ways of working. Our comprehensive approach results in more efficient solution deployment and better adoption and sustainment for the end users. In addition, our solution-focused services help our clients achieve meaningful business results through enabling technology.


Retail Business Transformation

The Parker Avery Group’s retail consulting services focus on the business. As such, we prioritize strategy, business process design, organizational impacts, and change management efforts to drive sustainable improvements and meaningful results.

We strongly feel that technology is only one part of the overall solution to a retail business challenge. In fact, in many of our projects technology plays only a minor role. As a result, our team infuses every project with strategic business transformation and change management elements. When you partner with The Parker Avery Group, you will be equipped with sustainable capabilities that drive meaningful business value.

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Retail Consulting Areas of Expertise

We have helped our clients solve challenges across the entire spectrum of retail functions. We bring business expertise, project management, change management leadership, and innovative thinking to each of our focus areas:

More than 100 Parker Avery retail client case studies showcase how these projects have resulted in significant and measurable improvements in revenue, margin, and operational execution. Simply put, our team provides the best combination of retail industry knowledge, experienced consultants, and proven methodologies.

Ready to start a conversation about how The Parker Avery Group can help improve your business? We would love to hear from you.

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