The Parker Avery Group provided change management and industry expertise to perform the stakeholder assessment, as outlined below.
Identified 24 key stakeholders to represent the following impacted areas of the business.
- Sales and Operations
- Wholesale & Retail Support Teams
Conducted and documented stakeholder interviews.
Assessed and summarized findings, outlining recurring themes and identifying the related impacts relative to:
- Overall risk to project
- Risk to achieving benefits
- Risk of "Paving the Cowpath"
- Adoption of new systems
- Developed a high-level communication plan
Recommended action items necessary to improve the success of the project and deliver desired business benefits