The Parker Avery Group recently concluded an assortment planning project covering common phases of a system implementation—design, build, test, train, organizational change management (OCM), and sustainment. We faced expected challenges such as gaining consensus on requirements, sticking to decisions, and varying approaches to designing a limited set of reports—all while maintaining an environment of positivity on a project that had plenty of ups and downs.

Take 5: A Return to Retail Roots