Tricia Gustin

Senior Director, Marketing

Tricia Gustin, Senior Director of Marketing

Since childhood, Tricia has enjoyed designing, creating, and transforming using a variety of materials…she leverages these skills in developing pragmatic solutions that provide lasting results for clients and in goodwill efforts.

Tricia Gustin has over 25 years of design, marketing, operational, and consulting experience focused on retail, food service, and home décor. As a consultant, she has managed, led, or contributed significantly to initiatives focused on business transformation, organizational design, change management, store operational improvements, business case development, enterprise and store-level retail package selection, knowledge management, and legacy application assessments. Tricia has also authored, edited, designed, and contributed to a variety of published articles, thought leadership pieces, and marketing collateral, as well as company and personal blogs. Tricia leads Parker Avery’s JEDI goodwill initiative and volunteers locally with the Child Abuse Prevention Association (CAPA) to help disadvantaged children. She holds a BBA from the College of William & Mary and an MBA from the Robins School of Business at the University of Richmond. Tricia and her family live on Harbor Island, South Carolina, where she enjoys distance running, golf, pickleball, interior design, coastal climate gardening, and creating anything that involves power tools or paint.

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Recent Contributions

New Store Operations Roadmap Boosts Jeweler’s Future Success
Client Case Study

Retailer Improves Store Processes and Labor Efficiencies to Drive Results | Client Case Study

Value Retailer Strengthens Its Field Organization for Better Store Performance | Client Case Study

Five Key Tenets to Successful Retail Software Selection | Parker Avery Blog, August 2024

New Merchant Training Program Paves the Way for Impressive Growth | Client Case Study

Behind the Scenes of a Remarkable Store Operations Improvement Project | Project Recap Blog, June 2024

Strategic Advice and a New Roadmap Boost Store Operations Success | Client Case Study

Store Operations Assessment Unlocks Hidden Potential for Discount Retailer | Client Case Study

Retailer Selects New Core Support Systems to Streamline Corporate Operations​​ | Client Case Study

Retailer’s Legacy System Replacement Roadmap Prioritizes ROI and New Functionality​ | Client Case Study

Strategic Advice and a New Roadmap Boost Store Operations Success | Client Case Study

Hidden Afflictions: How Much Are Clunky Old Processes Costing You? | Retail & CPG Advisor Newsletter, March 2024

Leading Athleisure Brand’s New Planning Solution to Drive Global Success | Client Case Study

Gratitude Delivered: Three Reasons to Be Grateful | Retail & CPG Advisor, November 2023

Allocation and Replenishment Expert Deep Dive | Talk Retail to Me Podcast & Video, April 2023

Transformational Leadership | Talk Retail to Me Podcast & Video, March 2023

Implications and Perspectives of Homegoods’ E-Commerce Launch | Talk Retail to Me Podcast, December 2021

Unimaginable Gratitude: The JEDI Challenge | Parker Avery Blog, November 2021

Software Is Not Your Solution | Parker Avery Blog, July 2021

Global Organizational Change Focus Energizes New ERP Solution Implementation | Client Case Study

How to be an Agile Retailer: Six Expert-Backed Ideas | Compliant IA Blog, May 2021

What to Do When You’re Expecting…Customers | Talk Retail to Me Podcast, June 2020

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