Tricia Gustin
Senior Director, Marketing
Since childhood, Tricia has enjoyed designing, creating, and transforming using a variety of materials…she leverages these skills in developing pragmatic solutions that provide lasting results for clients and in goodwill efforts.
Tricia Gustin has over 25 years of design, marketing, operational, and consulting experience focused on retail, food service, and home décor. As a consultant, she has managed, led, or contributed significantly to initiatives focused on business transformation, organizational design, change management, store operational improvements, business case development, enterprise and store-level retail package selection, knowledge management, and legacy application assessments. Tricia has also authored, edited, designed, and contributed to a variety of published articles, thought leadership pieces, and marketing collateral, as well as company and personal blogs. Tricia leads Parker Avery’s JEDI goodwill initiative and volunteers locally with the Child Abuse Prevention Association (CAPA) to help disadvantaged children. She holds a BBA from the College of William & Mary and an MBA from the Robins School of Business at the University of Richmond. Tricia and her family live on Harbor Island, South Carolina, where she enjoys distance running, golf, pickleball, interior design, coastal climate gardening, and creating anything that involves power tools or paint.
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Recent Contributions
New Store Operations Roadmap Boosts Jeweler’s Future Success
Client Case Study
Retailer Improves Store Processes and Labor Efficiencies to Drive Results | Client Case Study
Value Retailer Strengthens Its Field Organization for Better Store Performance | Client Case Study
Five Key Tenets to Successful Retail Software Selection | Parker Avery Blog, August 2024
New Merchant Training Program Paves the Way for Impressive Growth | Client Case Study
Behind the Scenes of a Remarkable Store Operations Improvement Project | Project Recap Blog, June 2024
Strategic Advice and a New Roadmap Boost Store Operations Success | Client Case Study
Store Operations Assessment Unlocks Hidden Potential for Discount Retailer | Client Case Study
Retailer Selects New Core Support Systems to Streamline Corporate Operations | Client Case Study
Retailer’s Legacy System Replacement Roadmap Prioritizes ROI and New Functionality | Client Case Study
Strategic Advice and a New Roadmap Boost Store Operations Success | Client Case Study
Hidden Afflictions: How Much Are Clunky Old Processes Costing You? | Retail & CPG Advisor Newsletter, March 2024
Leading Athleisure Brand’s New Planning Solution to Drive Global Success | Client Case Study
Gratitude Delivered: Three Reasons to Be Grateful | Retail & CPG Advisor, November 2023
Allocation and Replenishment Expert Deep Dive | Talk Retail to Me Podcast & Video, April 2023
Transformational Leadership | Talk Retail to Me Podcast & Video, March 2023
Implications and Perspectives of Homegoods’ E-Commerce Launch | Talk Retail to Me Podcast, December 2021
Unimaginable Gratitude: The JEDI Challenge | Parker Avery Blog, November 2021
Software Is Not Your Solution | Parker Avery Blog, July 2021
Global Organizational Change Focus Energizes New ERP Solution Implementation | Client Case Study
How to be an Agile Retailer: Six Expert-Backed Ideas | Compliant IA Blog, May 2021
What to Do When You’re Expecting…Customers | Talk Retail to Me Podcast, June 2020