How to Stop Managing Change and Start Leading Successful Retail Transformation
Many retail leaders find themselves trapped in a cycle of failed or lackluster transformations, never quite achieving the level of success they envision.
Despite grand announcements and ambitious plans, these so-called ‘business transformations’ often fall flat, leaving retailers stuck in the same old patterns—and often after investing millions in new technologies.
Why does this happen? The answer lies in five critical oversights.
In this post, we will outline these oversights, provide an understanding of the differences between change and transformation, and detail the overall approach as well as the individual leadership mindsets needed to drive successful retail transformation.