The client had defined many solid initiatives to drive top-line profitable sales and address the need to move quicker than ever in the prevailing dynamic retail environment. Leadership recognized, however, that they were stymied by existing system limitations and inefficient business processes.
Of particular concern was their core merchandising solutions, specifically related to merchandise planning, allocation, markdowns, promotional planning, and reporting. These inefficiencies added workload to many of their teams in the corporate office and in stores. The client wished to reduce manual work required, standardize their metrics and reporting tools, and enable a demonstrated ability for the enterprise leaders to make fact-based decisions quickly.