Pet Retailer Strengthens Its Integrated Merchandise Planning Capabilities

Roadmap development for a retailer’s new integrated merchandise planning capabilities, expected to deliver $50 million in annual benefits.

Integrated Merchandise Planning Strengthened

$35-50M Annual Cash Benefit Expected

Sales, Inventory, and Margins Improved

Client Challenge

The client is a major omnichannel retailer of services and products for the needs of pets and the leading online provider of pet supplies and pet care information. Four teams executed some form of merchandise planning without synchronizing plan development, nor were planning activities integrated into a single calendar. In addition, the metrics used within the various merchandise plans were not calculated using the same methodology, and no structured reconciliation process existed.

The retailer’s leadership team wanted to develop coordinated, collaborative integrated merchandise planning capabilities to drive better business decisions and outcomes.

Parker Avery Solution

Through a series of stakeholder interviews, documentation and system reviews, and workshops, Parker Avery guided the retailer in defining more effective future integrated merchandise planning capabilities:

Identified specific challenges and initiatives to help resolve gaps in the retailer’s planning process
Defined the retailer’s future-state integrated planning strategy and high-level processes
Reviewed alternative process and retail technology implementation strategies
Conducted an organization readiness assessment

To support the retailer’s new integrated merchandise planning processes, Parker Avery delivered detailed strategic recommendations, including:

Comprehensive integrated planning strategy and high-level processes
High-level organizational change plan
Detailed business case
Future-state capabilities roadmap and tactical plan

Results

As a result of the integrated merchandise planning project, the retailer expects to see a $35-$50 million net annual cash benefit from a reduction in inventory carrying costs, increased margin on existing sales volume, and improved revenues.

Let’s improve your planning capabilities and drive better bottom-line results.

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