Project Description

A roadmap and plan for the build out of an integrated planning organization, improved business process, and integrated planning solutions.

The Client

A specialty multi-channel retailer of services and products for the needs of pets and leading online provider of pet supplies and pet care information.

Integrated Merchandise Planning

The Challenge

The retailer had four different organizations that all executed some form of merchandise planning. However, the timing of when plans were developed was not synchronized, nor were these activities integrated into a single planning calendar. In addition, the metrics used within the various plans were not calculated using the same methodology, and there was not a structured reconciliation process.

The Parker Avery Solution

The Parker Avery Group developed a three-step course of action that impacted the success of the client’s future merchandising planning processes:

To support the future integrated planning processes, Parker Avery delivered detailed strategic recommendations, identified associated challenges to help resolve gaps, reviewed alternative process and technology roll-out strategies, outlined a high-level change management plan, and developed a detailed business case and roadmap.