Enterprise-wide Planning Solution Drives Global Retailer’s Agility​

Despite being one of the largest global retail chains operating over 10,000 stores, the company experienced challenges due to organizational silos with no effective collaboration mechanism. Short-term financials led most of the decisions, and there was no simulation environment available to model the impact of proposed strategies and tactics. This insulated operating model limited the company’s capabilities around strategic planning, decision-making, and execution of key initiatives.

Additionally, key metrics and analytical methodologies used for reporting, as well as diagnostic, descriptive, and prescriptive studies significantly varied across the organization. These variations further limited the company’s ability to react to market conditions with agility. ​

• Implemented Unified Demand Intelligence for LRP and AOP forecasting to right-size inventories and store operations​
• Produced enterprise demand signal across a five-year forecast to manage inventory investments, store remodels, and other capital outlays​
• Surfaced the demand signal for multiple metrics
• Deployed a simulation capability to test the impact of changes to demand drivers (e.g., inflation, customer sentiment, COVID-19, historical pricing) across functional areas​
• Enabled collaboration across multiple functional areas