The store operations and omnichannel case studies on this page showcase Parker Avery’s tailored consulting approach to help our clients solve challenges in their stores and with omnichannel execution. These case studies cover a spectrum of retail segments.

Global Footwear Retailer Selects New Order Management System

Global Footwear Retailer Selects New Order Management System

Working closely with this global retailer on a tight schedule, Parker Avery assessed alternatives to help select a new OMS that met its comprehensive business challenges and will drive competitive omnichannel capabilities

Designing a New Order Management System to Double Sales

Designing a New Order Management System to Double Sales

Designing a new order management system and outlining an implementation strategy to enable efficiencies while supporting sales growth and strategic business objectives for this traditionally catalog-only retailer

New Retail Banner Business Case and Implementation Roadmap​

Strengthening a New Retail Brand’s Operating Strategy and Implementation Plan

Positioning the successful launch of a client’s new retail banner through the development of a comprehensive labor model, merchandise and assortment plans, business case, and implementation roadmap

Boosting GMROI with a Successful Omnichannel Fulfillment Solution

Boosting GMROI with a Successful Omnichannel Fulfillment Solution

Improved GMROI through on-demand visibility to existing inventory and enabling store order fulfillment across a specialty retailer’s multiple banners, over 900 stores, and distribution centers

Implementing Buy Online Pick Up In Store (BOPIS) Capabilities

End-to-end project management, retail business process expertise, and testing oversight for the design, pilot and implementation of new in-store order fulfillment capabilities

Enhancing Master Data Management to Support Omnichannel Growth

Definition and standardization of product attributes across 50,000 items to improve the omnichannel customer experience and merchandising effectiveness

Order Management System Selection and Strategy to Unlock Growth

Order Management System Selection and Strategy to Unlock Growth

Assessment and selection of an order management system to enable future growth, with definition of the supporting business case and implementation strategy

Change Management Stakeholder Analysis

Assessing an organization’s readiness for change and uncovering anticipated organizational challenges to ensure the delivery of desired business benefits of an order management system implementation

Retail Inventory Efficiency Roadmap

In-depth assessment of retail store and corporate processes and development of a multi-year roadmap to support operating efficiencies and growth objectives

Distribution Center Integration Design, Requirements & Roadmap

Distribution Center Integration Design, Requirements, & Roadmap

Project management, business requirements, assessment, and integration planning activities to support development of a consolidated multi-banner distribution center model

Comparable Store Sales Improvement Initiative

Assessment and identification of store level improvement opportunities to drive growth and consistency in comparable store sales performance

Store Operations Efficiency Assessment

In-depth assessment of store processes, focusing on merchandising and inventory management, to drive labor efficiencies and improve competitive positioning

Store Operations Improvements and Organizational Alignment

Assessment and recommendations for store operations improvements, creation of new SOPs, and organizational alignment to support growth

Store Operations Efficiency Recommendations and Roadmap

Store Operations Efficiency Recommendations and Roadmap

Deep dive assessment of current business processes to identify store-level efficiency opportunities, enhance customer experience, and drive operational performance

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