This $4B+ department store retailer’s product categories span apparel, cosmetics, home, and shoes. The company’s existing forecasting processes were supported with manual and Excel-based solutions. Further, with replenishment business volume representing approximately 35% of overall sales, the retailer’s rudimentary legacy system had limited capabilities for managing various product types and categories.
The client was deploying multiple new solutions across various merchandising and planning functions. In addition to modernizing foundational capabilities, most of the business case and expected benefits were based on the forecasting and replenishment solution driving bottom-line improvements.