The wholesaler/retailer currently negotiates the cost of goods with agents and factories using various Excel spreadsheets, with iterations exchanged via email. There is significant manual work required each season to consolidate the various offers received. Once a final cost is reached with a factory, the sourcing team must manually prepare the data to pass to their margin management and purchasing tools.
The company already owned licenses for a costing module within an existing supply chain application, and first explored taking advantage of its functionality. However, after exploring the existing functionality, numerous gaps were identified, modifications would be costly in both time and money, and the business users were unhappy with the cumbersome workarounds needed.