Project Description

Selection of a multi-channel merchandise planning and allocation solution to drive sales and gross profit growth.

The Client

A privately owned, $350M specialty multi-channel retailer of softlines and hardlines with a loyal customer following.

The Challenge

The business had a strategic initiative to design a multi-channel merchandise planning and allocation process and system to drive sales and gross profit growth. The challenges they faced were:

  • Retail and catalog channels executed some form of planning; however, little or no planning existed in the ecommerce and wholesale channels
  • No integrated calendar or process
  • Plans were created in Excel and made the process manual and hard to get to lower levels of planning
  • Channels shared one inventory pool, therefore plans needed to be consolidated
  • Replenishment system was used for store allocations

The Parker Avery Solution

The Parker Avery Group assisted in selecting a merchandise planning and allocation solution to enable the business' strategic initiatives. Parker Avery key activities included:

  • Understanding current planning and fulfillment processes and systems
  • Benchmarking current state against leading practices
  • Developing future planning and allocation process, roles, and responsibilities to support new processes
  • Developing business and technical requirements
  • Analyzing vendor landscape and facilitating vendor demos and visits for a 'best fit' selection
  • Developing a 3-year roadmap, business case, ROI, and high level implementation plan

The Result

As a result of the project, the client expects to see:

  • An ongoing cash benefit of $5.5M annually
  • Increased inventory productivity
  • Cleaner seasonal transitions
  • Integrated sales and inventory forecasting
  • Improved planning efficiency and accuracy
  • Decreased aging stock
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