Every retail system implementation is different due to the new software’s functionality footprint, the client’s business processes, and integration requirements. Most times smaller implementations can avoid some of the bigger roadblocks, but the larger implementations typically encounter most, if not all, of these challenges.
Understanding these common misconceptions during your project planning phase can lead to a much smoother implementation. In addition to these few topics, there are many other factors that lead to a successful initiative. No matter the size of an implementation, it is also vital to make sure that you have a defined project management structure led by experienced and competent individuals, a strong business case, a detailed change management process, stakeholder and end-user support, and a thorough vetting process for any implementation partners. All of these things will help you enjoy the most efficient implementation possible.