Redefining merchandising processes, roles, responsibilities, and reporting structures to support domestic and international channels and banners.
A $7+ billion discount variety retailer with multi-banner, multi-channel, and multi-format operations in the United States and Canada
The client was expanding through the acquisition of domestic and international chains, the introduction of e-commerce capabilities, and the testing of new store concepts.
The organization was struggling to manage this increasingly complex environment. They needed to redefine their merchandising processes, roles and responsibilities, and reporting structures to support their growth trajectory towards $10+ billion in sales.