Project Description

Ensuring the successful implementation and adoption of a new global retail forecasting and replenishment system through project leadership, business process transformation, and organizational alignment

The Client

An established, global direct apparel and home décor retailer, operating catalog and digital channels as well as company-owned brick-and-mortar locations.

Omnichannel Retailer Forecasting and Replenishment System Implementation

The Challenge

Because the client was operating across numerous direct channels, several physical locations, and multiple new marketplaces, the ability to efficiently generate science-based, demand-driven, SKU-level forecasts as well as determine long range replenishment plans was severely limited. Developing a “global” view of demand was hampered by existing business unit silos and excess manual effort. Further, many forecasting and replenishment tasks utilized spreadsheets or home-grown applications that were outdated and difficult to maintain.