Founded as a mail-order business, the client had expanded to retail stores and digital channels. However, they relied on antiquated catalog planning processes, which limited the ability to create effective assortment strategies across all channels. Additionally, there was minimal reconciliation by channels between the merchandise financial plans (MFPs), assortment plans, and item plans. The client also wished to reduce SKU count, but there was limited visibility to the number of items in the assortment.
They had selected a cloud-based assortment planning and item planning (APIP) solution and wanted to stay as close to the ‘out-of-the- box’ solution as possible.