Recently Parker Avery’s CEO Robert Kaufman was interviewed by a media analyst about how COVID changed the role of the CIO. We all know the global pandemic brought about severe changes in most industries. However, to a large extent, the focus was on how things changed as opposed to the impact on roles, responsibilities, and even the perceptions of many roles. To be sure, now that things are settling into what we all hope to be a less disruptive environment, corporate leadership must put priority on the organization and what changes are needed to ensure viability and success moving forward. This week, we capture Robert’s perspectives on changes he witnessed in the CIO role.